Last updated August 1, 2026
This English version is a draft translation that has not yet been reviewed or approved by our legal team. If it differs from the Thai version, the Thai version prevails.
When you place an order, request a quotation, or contact us, we collect the information needed to provide our service: your full name, phone number, email address, delivery and tax-invoice addresses, order details, and your communication history with our team.
We do not collect your credit card or bank account details directly. Every payment channel is handled by an authorized payment service provider.
We use your information to confirm and prepare your order, schedule and deliver products to your job site, issue tax documents, respond to quotation requests and enquiries, and keep you informed about your order status.
If you consent, we may send you promotions and member benefits by email or LINE. You can withdraw your consent at any time at no cost.
We disclose your information only as necessary to provide our service: to delivery providers to ship your products, to payment providers to process transactions, and to government authorities when required by law. We do not sell or trade your personal information with anyone.
We keep your information for as long as needed for the purposes above and as required by law, for example the retention periods for accounting and tax records. Access is limited to employees who need the information to do their work.
Messages you type to Homie are sent to an external AI provider to generate a reply. We do not keep the conversation in our system. Please do not type sensitive information such as your national ID number or payment card details.
If you ask to talk to a member of our team, the conversation is sent to our team as a contact message so that we can reply to you.
Under Thailand's Personal Data Protection Act B.E. 2562 (2019), you have the right to request access, correction, deletion, or suspension of use of your data, to object to its processing, and to withdraw any consent you have given, as well as to receive a copy of your data in a readable format.
To exercise your rights or ask about this policy, contact our Data Protection Officer at หจก. โฮมอีซี่ แสงทองจำกัด, หจก. โฮมอีซี่ แสงทองจำกัด ตัวอย่างที่อยู่. Tel. 0879169842, email support@homeesy.com, during business hours 10:00-18:00.
